FAQ

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Frequently Asked Questions

Get answers to common questions about our wholesale service.

Once dispatched, most orders get delivered within 3-5 business days.
Processing time depends on the stock (See “What’s the difference between ”Ready Stock” and ”On-Demand Stock”?”)

Yes, all watches come directly from official EU distributors with full manufacturer warranty, ensuring authenticity.

Yes! Returns are accepted within 30 days for any reason — 100% risk-free.

Yes. All watches are sourced from official EU distributors and come with full invoices and authenticity paperwork. This ensures your listings meet platform requirements, so you can confidently sell on Amazon, eBay, Shopify, Walmart Marketplace, and other leading platforms. If you need any additional documentation, just ask our team — we’ll provide it.

Ready Stock:

These items are already in distributors warehouse and can be shipped very quickly.

 

1 unit → dispatch within 24 hours
Multiple units → dispatch within 3–4 business days

 

On-Demand Stock:

These items are sourced from our extended supplier network. The preparation time varies depending on the brand, ranging from 2 business days up to 3 weeks (see details in “How quickly is “On Demand Stock” ready for dispatch?”).

 

Summary:

If you need fast delivery, choose “Ready stock”.
If you need a wider brand selection, choose from “On-Demand Stock”, but expect longer preparation times.


Both stocks cannot be mixed. Place separate orders.

 

 

Yes! We offer special discounts based on your subtotal cart amount. You can get up to 10% extra off depending on your order value.

Yes, we are a EU-based company established in 2012 and a leading B2B distributor worldwide.

We accept bank transfers, Bitcoin, and payments in USD, EUR, or GBP.

We offer two types of stock availability, and shipping times depend on which one you order from:

 

”Ready Stock”

1 unit → Ships within 24 hours

Multiple units → Ships within 3–4 business days

 

”On-Demand Stock”

Preparation time depends on the brand:

Processing timeBrands
2–3 business daysFestina, Gant, Amén, Sector, Just Cavalli, Jaguar, Lotus, Cauny
4–5 business daysSeiko, Radiant, Lorus, Guess, Timberland, Police, One, Tous
5 business daysMontblanc
7–10 working daysMichael Kors, Diesel, Armani, Fossil, Skagen
5 business days or up to 3 weeksSwatch, Calvin Klein (depends on the model)
3 weeksSwarovski

Once ready, your order will be dispatched immediately with our secure delivery partners.

 

No problem — our team is here to help.


👉 Contact us and we’ll get back to you quickly.

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